Spending limits
Set daily or weekly limits to stay in control and reduce stress
Responsible gaming in the bkash App, start now
bkash App users receive safe play rules, self-limits, and self-exclusion steps here. Many people in Dhaka view this page first, then launch the app
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Trust in the bkash App
4.4
Average rating out of 5
49,003
Reviews
828K+
Active users
99.8%
Uptime
Three steps to start safe play
1. bkash Login
Enter your account and open security settings. Users in Dhaka and Chattogram complete this step within 2 minutes.
2. Set limits
Provide daily time and break notifications to keep a cool head and keep habits in check
3. Take a break if needed
If you like, enable self-exclusion; the support team processes it
Once set, the hassle reduces; these controls in the bkash App are not hidden, kept upfront
Six benefits of responsible gaming
Time Reminders
Keep 30-minute or 60-minute alerts to take regular breaks during long sessions
Self-limits
Temporary limits on your account can be set if you want
Self-exclusion
If you want, enable self-exclusion; the support team processes it
Age verification
The support team checks accounts according to policies, prioritizing underage protection here
Easy Support
If problems arise, contact direct help; FAQs also answer common questions
Staff training and monitoring
The support team is trained in 4 steps to recognize risk signals, limit-related requests, and urgent break messages
Since 2022, this process has been active; notes on safe use are kept separate from 293+ tools and guides, so new users understand quickly
How the team works
- Responds quickly through regular reviews
- Shows one clear path for self-exclusion requests
- Keeps simple Bengali instructions for Dhaka-based users
People we work with
Family-focused awareness
If someone at home changes behavior, talk first; don't stay silent, seek help in time
Local payment support
bKash, Nagad, and Rocket users can easily access information; people across Bangladesh receive the same help
Community guide
A short guide and advice in simple language for sharing in group chats to reduce risk
Some users from Khulna or Rajshahi read this on slow networks; thus keep page language short
What people say
Setting self-limits was easy to finish within 3 minutes
Rahim, Dhaka
If self-exclusion is needed, you can take a break
Mehazabin, Chattogram
Local support speaks Bengali, so asking questions is easy
Sumon, Sylhet
If you need help
First bkash Login Guide See, then if needed On the contact page Send a message
To learn more details Privacy policy And Terms Read
To build safe habits in the bkash App, bkash APK, bkash Download, and bkash Register information help
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